Billing Policy

Below we’ve summarized how we charge and what we expect from a mutually beneficial and long-lasting professional relationship

We strive to add value within the constraints of cost versus benefit

Gillingham CPA charges based on time and staffing experience levels. We are a variable fee practice, although at times we will estimate a total scope and budget when possible. There are important reasons that we are not a fixed fee practice, which we are happy to explain. As a general guide, we have provided average costs here. When clients request things such as a projection, tax question, withholding issue analysis, estimated payment issue, tax letters, etc, this all rolls up into time tracked and then billing. Some parts of initial client calls may be billable and rolled generally into new client onboarding and documentation. It is imperative that this is understood on the first engagement so we can avoid any surprises and get right to work. 

Standard CPA Rates 2018 tax & accounting

  • Tax preparation, estimates, projections, advisory, stock option-related $225/hr
  • Tax-related accounting, journal entries, cost accounting $225/hr
  • Bookkeeping support and one-time Quickbooks online setup $125/hr

Staff and administrative rates are less and based upon experienced

In rare instances where there is an inefficiency on our side or we knowingly exceed a budget on larger projects we may reduce billing. At no times is billing reduced more than 30%. In even rarer instances where there is a billing disagreement, we shall resolve and amicably part professional ways. If your CPA cannot be trusted to bill properly for services, then, it is much better to find another service provider as soon as possible. We track time and effort for everything, so it is mutually critical that our workflow is batched and efficient. The vast majority of clients understand this and do not want to pay us to do basic tasks or explain things that could possibly be found if correspondence is carefully read.

The following are key items not just to keep billing down, but rather to allow us more time for tax advisory instead of tax cleanup

  • Understanding that calls, texts, and emails are documented and incorporated into tax work. More volume means more coordination effort (think billable hours), so it's crucial to keep correspondence to only what is necessary
  • Papers, which go into tax work, and often shared to staff, so… we want this volume of information concise
  • Flexibility in extension filing
  • Using email to concisely and completely answer multiple questions after reviewing all documents
  • Understanding the mechanics of estimated payments and extension payments after we have explained and documented your unique situation
  • Saving text for urgent situations only
  • Batch processing of documents
  • Careful tracking of tax payments made in PDF and excel
  • Having phone calls when appropriate
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